Frequently Asked Questions

Our new ultra low sulfur heating oil with bio fuel and treated with heating oil plus burns cleaner than natural gas and the heating system stays clean for up to 3 years maintaining its efficiency saving you money.

With automatic delivery we keep the tank full reducing the lung capacity (empty space above the oil) reducing moisture from contaminating the fuel. we also monitor the consumption from delivery to delivery. if we see a change in usage we will call you and set up a service call, before there is a problem.

We track every delivery and compare it to your normal usage. we use a degree day system based on outside temperature, if it is 0 degrees out all day then you have accumulated 60 degree days. most customers have a constant value of 10 so they will have used 6 gals of fuel. with a 275 gal. oil tank we use 180 gal target del so when 1800 degree days have been accumulated you will need 180 gallons of fuel.

We do have a minimum delivery of 100 gallons, but we do not encourage customers to be on will call, we cannot keep track of usage and if they run out of fuel they will need a service call to restart the oil burner.

Even with our new fuel, its cheap insurance to make sure everything is ok and with all out service contracts a tune up is included.

Our technicians are trained on all types of heating systems. They have completed 160 hours of training and have passed a state exam to obtain their oil burner license. We also sends our technicians for annual training on all new heating systems so we are always ready.

We are locally owned  business that services our neighbors, we work with every customer to provide the best service  possible. “The job’s not done until you’re satisfied”.

Yes. We use Secure Socket Layer (SSL) so that there is a secure connection between your browsing device and our web server and we have an up-to-date SSL Certificate.

No, the fill pipe is on the outside of the house so we can fill it easily.

By law we need to inspect every oil line and oil tank before the first delivery.

We maintain very competitive pricing. Many times new customers tell us they were paying  over a dollar more per gallon!

We keep track and we will send out a postcard with a date and time.

Call we are on call 24 hours a day. A technician will call you back and go over what you can try to restart the oil burner safely if not he’ll give you an estimated time of his arrival.

When you change your smoke detector batteries is a good time.

You should provide enough clearance so that the service person has complete access to the fill pipe while dragging the hose.

The cost is very similar and now that heating oil has been reformulated to burn cleaner than gas, and oil is safe you’ve got the best.

A/C units only need simple maintenance and may go 20 years before needing a recharge.

When the oil burner is allowed to run out of oil, an oil burner tech needs to prime and start it.